EA / Support Team Manager (hybrid 3/2)
- Salary: £60,000 + benefits
- Location: City of London
- Consultant: Philippa Birdwood | 020 7588 8999
- Reference: 22757
Are you a proactive, professional EA with strong leadership capability, extensive experience within a wealth management environment and a thorough understanding of regulatory standards?
Would you thrive in a role with wide reach, taking responsibility for 1st class support to executives, mentoring a team of administrators and ensuring operational efficiency?
A well-established and growing wealth management firm is seeking an experienced and highly organised Executive Assistant / Support Team Manager to play a pivotal role in supporting senior leadership and overseeing the day-to-day operations of the client support function.
What you’ll be doing day to day:
Support Team Management
- Manage, mentor and delegate workload across the Support Team
- Create, review and enhance internal workflows and operational processes
- Act as the primary liaison with external service providers for queries, developments and system enhancements
- Oversee the preparation and distribution of quarterly investment reports and client documentation
- Supervise client onboarding and review processes, ensuring accurate documentation and timely system updates
- Coordinate with external PR advisers to produce quarterly newsletters and website content
- Organise and coordinate internal staff events
Executive Assistant Responsibilities
- Provide high-level administrative and organisational support to the CEO and COO
- Organise Board and Management meetings, including agenda preparation and minute-taking
- Ensure effective follow-up on key actions arising from meetings
The skills you need to bring:
- Experience as an Executive Assistant with some team management responsibilities
- 5 years’ experience in a similar role, ideally within a wealth management firm
- Outstanding organisational skills and the ability to prioritise effectively
- Strong written and verbal communication skills
- A professional, client-focused approach with a commitment to delivering exceptional internal and external service
- Approachable, with excellent relationship building skills
- Strong awareness of the FCA regulatory environment
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